Sancar Games

Support

Found a bug or have an idea? Write to us; we usually reply within 2 business days. Please mention your iPhone model and iOS version.

support@sancargames.com

Demolition Master

I got a new phone. Where is my progress?

Your progress is backed up to your iCloud. Sign in with the same Apple ID on the new iPhone and make sure iCloud is on (Settings → your name → iCloud). Open the game and you continue where you left off.

My purchase or “No Ads” is missing.

Tap “Restore purchases” at the bottom of Store → Packs. Purchases are tied to your Apple ID. Gold packs are consumed, so they cannot be restored; if something went wrong, write to us.

There is no sound.

So you can keep your own music playing, the game respects the silent switch. Turn the silent switch off and raise the volume, and check that sound is on in the in-game settings.

How do I sign in to Game Center?

Sign in under Settings → Game Center, then restart the game.

I want my data deleted.

We do not collect or store any of your data. Your progress lives only on your device and in your own iCloud account; deleting the game removes the copy on the device, and the small iCloud backup stays in your Apple account, which only you control.

Number Path

Where is my progress stored?

Your levels, stars and settings are stored only on your device. We have no accounts and no personal data.

How do I turn off reminders?

In the game's settings, or in iPhone Settings → Notifications → Number Path.